At a Glance
- Tasks: Lead a tech team to enhance IT support and drive user satisfaction.
- Company: Join Earls Kitchen + Bar, a vibrant and innovative restaurant chain.
- Benefits: Enjoy a hybrid work model, competitive pay, and growth opportunities.
- Other info: 15-month contract with potential for career advancement.
- Why this job: Make a real impact in a fast-paced environment while mentoring a talented team.
- Qualifications: Strong ITSM experience and leadership skills required.
The predicted salary is between 72000 - 88000 $ per year.
Earls Kitchen + Bar is seeking a Manager, Technical Support to lead our Technology department on a 15-Month Contract.
You will drive end-user satisfaction, optimize IT service management, and manage a high-performing team across restaurants and corporate offices.
Responsibilities include overseeing daily support operations, improving SLA metrics, and mentoring staff.
Strong ITSM, leadership, and cross-functional collaboration are essential for success in this fast-paced environment.
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Technical Support Operations Manager – Hybrid in Vancouver employer: Earls Kitchen + Bar
Earls Kitchen + Bar is an exceptional employer that prioritizes the growth and development of its employees, offering comprehensive health care benefits from day one, a generous vacation policy, and unique perks like a 50% discount at all locations. With a vibrant work culture that encourages collaboration and personal development, team members enjoy a dog-friendly office environment and opportunities for travel and leadership programs, making it an ideal place for those looking to thrive in their careers while contributing to a dynamic team in beautiful Vancouver, BC.
