Serve Vernon customers with accurate counter sales, product recommendations, and warehouse support at EB Horsman & Son, Monday through Friday.
This full-time Customer Service - Counter Sales position serves as the primary contact for incoming branch customers. You will interpret needs, troubleshoot issues, and provide quotations and solutions. The work combines customer service, order accuracy, inventory, shipping, receiving, and sales support.
Key Responsibilities:
- Interpret customer needs and troubleshoot incoming branch inquiries
- Recommend products and solutions through customer quotations and sales
- Assemble orders, pack shipments, and support receiving activities
- Review stock and maintain accurate inventory records
- Assist priority orders, warehouse maintenance, and customer support
Requirements:
- One or more years of customer service experience is an asset
- Warehouse operations and shipping experience are assets
- Intermediate computer skills and Microsoft Office proficiency
- Basic mathematical skills and high school completion
- Inclusive, collaborative, respectful, and organized approach
Apply customer service, product knowledge, and operational accuracy to counter sales at EB Horsman & Son in Vernon.
Counter Sales Customer Service Representative in Vernon employer: E.b.-Horsman-
E.B. Horsman & Son is an exceptional employer that fosters a supportive and inclusive work environment, where employees are encouraged to grow both personally and professionally through initiatives like EBH University and an employee share ownership program. Located in Surrey, BC, this family-owned company offers competitive benefits, including health and dental coverage, annual profit-sharing, and a consistent Monday to Friday schedule, ensuring a healthy work-life balance. Join a team that values teamwork, integrity, and continuous improvement while contributing to the success of a well-respected leader in the electrical distribution industry.