Become an essential part of East Coast Mobile Medical's Booking Team as a Call Attendant. This role involves booking appointments and engaging with numerous front-line staff members every day.
The Call Attendant will play a pivotal role in coordinating appointments for Occupational Health and Wellness needs. As a full-time, on-site employee, you will effectively communicate with company representatives, donors, and collectors. The position requires a strong focus on customer service, problem resolution, and effective communication skills.
Key Responsibilities:
- Book appointments for Occupational Health and Wellness clients
- Handle inbound/outbound calls for testing coordination
- Document all call interactions accurately
- Resolve booking inquiries efficiently
- Maintain compliance with operational protocols
Requirements:
- High School diploma required
- Excellent oral and written communication skills
- Strong organizational and prioritizing abilities
- Computer knowledge for data entry tasks
- Bilingualism is an asset
Enhance your customer service experience while contributing significantly to ECMM's client satisfaction and operational success.
Call Attendant for ECMM Booking Team employer: Dynacare
At Dynacare, we pride ourselves on being an exceptional employer that values leadership and innovation in the healthcare sector. Located in Brampton, Ontario, our work culture fosters collaboration and accountability, providing ample opportunities for professional growth and development. Join us to make a meaningful impact while enjoying a supportive environment that champions employee well-being and embraces cutting-edge logistics technologies.
