Programming and Outreach Coordinator

Reporting to the Museum Services Manager, the Programming and Outreach Coordinator conducts tours of the museum's exhibitions and grounds, answers inquiries, and provides information concerning exhibits or the museum site. The Programming and Outreach Coordinator will create and implement programs, talks, camps, and special events. This position will increase visitation and participation, recruit volunteers, and engage the public through a variety of ways, including storytelling, community outreach, and delivering educational content through workshops and programs.

What you'll do:

• Create and implement a range of talks, tours, camps, programs, school visits, and special events for the public according to community and museum interests and needs, while leveraging and contributing to community partnerships.
• Research and develop programming aimed at increasing attendance and improving visitor satisfaction.
• Align programs with the exhibition schedule and seasonal opportunities.
• Assist other programming and events staff with set up and tear down of programs, large onsite events, and outreach opportunities.
• Work collaboratively with other programming staff and the Museum Services Manager to develop a varied schedule of programs.
• Train and oversee summer staff and volunteers on program delivery (e.g., Summer camps).
• Seasonally prepare for and book school visits, ensuring content has a connection to curriculum.
• Communicate and make connections with teachers.
• Develop and administer program surveys/feedback.
• Coordinate and deliver large group tour bookings.
• Identify and plan outreach opportunities at local Dufferin events.
• Engage with community members at outreach events and spread news of the museum’s offerings.
• Build community with diverse audiences by sharing MoD site history and Dufferin County histories through storytelling, dialogue, and inquiry.
• Responsible for building connections in the community, including non-for-profits, BIPOC communities, Indigenous Nations, etc.
• Track and manage budgets for programming, outreach, and events and related projects.
• Responsible for the purchasing and preparation of programming materials.
• Advise on and contribute to the development of content and editing of training manuals, program guides, education/interpretative materials, and other publishing initiatives.
• Coordinate, accept, and retain registration and booking information for programs (i.e., booking and invoicing forms, photo release forms, medical/emergency contact forms).
• Manage and schedule volunteers for various jobs and events as required.
• Adhere to Museum policies and procedures.
• Create and schedule social media content contributions that relate to the promotion of workshops, programs, and events.
• Update content related to programming and outreach on the museum’s website.
• Other duties as assigned.

What you'll bring:

• Post-secondary diploma or degree from a recognized college or university, in Education, Theatre Studies, Museum Studies, or History.
• Minimum of two years demonstrated experience developing, delivering, and evaluating innovative public and educational programming for various demographics.
• Experience working with vulnerable populations, including children and seniors.
• Experience and comfort with public speaking and engagement.
• Previous experience working in museums, education, or galleries.
• A drive and energy for connecting with people and bettering our local community.
• Experience in, or willingness to learn, new educational techniques and methodologies.
• Valid Class G driver's license and access to reliable transportation required.
• Suitable work from home environment including reliable high-speed internet.
• Clear criminal reference check including vulnerable sector screening.

The County of Dufferin strives to provide exceptional customer service to all its residents and visitors. To effectively do so, all positions at the County of Dufferin require a commitment to upholding the County’s equity mandate through ongoing and mandatory training and examining our day-to-day operations and impacts through an equity lens. Therefore, throughout the selection process, candidates will have demonstrated their ability to be anti-racist, equitable, inclusive, and respectful. We actively encourage applications from members of groups with historical and/or current barriers to equity, including, but not limited to: First Nations, Métis and Inuit peoples, and all other Indigenous peoples; members of groups that commonly experience discrimination due to race, ancestry, colour, religion and/or spiritual beliefs, or place of origin; persons with visible and/or invisible (physical and/or mental) disabilities; persons who identify as women; and persons of marginalized sexual orientations, gender identities, and gender expressions.

We value the contributions that each person brings and are committed to ensuring full and equal participation for all in our workplace. Your past does not define your future. A criminal record will not necessarily disqualify you from employment with us. We evaluate each application individually. All applicants are thanked for their interest. Those chosen for next steps in the selection process will be advised by November 16, 2026. Information collected will be used in accordance with the Municipal Freedom of Information and Protection of Privacy Act for the purpose of job selection and will not be used for any other reason. Accommodations are available for all parts of the recruitment process. Applicants need to make their needs known in advance.

Travel Required: Yes. Occasional travel to and work at offsite locations.