Bilingual Claims Intake Specialist

Bilingual Claims Intake Specialist

Full-Time On-site
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At a Glance

  • Tasks: Be the first point of contact for policyholders and gather essential information.
  • Company: Join DSB Claims Solutions, a supportive team in Ottawa.
  • Benefits: Flexible schedules, training provided, and a focus on empathy.
  • Other info: Fast-paced environment with opportunities for growth.
  • Why this job: Make a difference by helping clients during their time of need.
  • Qualifications: Bilingual in English and French, with strong customer service skills.

DSB Claims Solutions in Ottawa, Ontario seeks a Bilingual Claims Intake Representative (English/French) to be the first point of contact for policyholders, brokers and partners, handling FNOL intake and information gathering.

The role supports both full-time and part-time schedules, offering training on intake procedures and client-specific workflows, with emphasis on empathy and accurate data entry.

Candidates should be bilingual, customer-focused, and able to work in a fast-paced environment.

Bilingual Claims Intake Specialist employer: DSB Claims

DSB Claims Solutions offers a supportive work environment where employees can grow professionally while helping others navigate the insurance claims process. The company values empathy and attention to detail, providing training on client-specific workflows and procedures. With both full-time and part-time opportunities available, DSB Claims is committed to fostering a collaborative team atmosphere.

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Contact Details:

DSB Claims Recruitment Team

We think you need these skills to ace Bilingual Claims Intake Specialist

Communication Skills
Problem-Solving Skills
Time Management
Attention to Detail
Adaptability
Organizational Skills
Team Collaboration