Lead employee experience innovation at Dropbox through AI enablement and tool optimization in a Virtual First, distributed work model. Candidates must reside in Alberta, British Columbia, Ontario, or Saskatchewan.
As a Senior Program Manager, Employee Experience, you will own a strategic Virtual First technology work stream. You will manage interconnected programs spanning knowledge management, digital workflows, automation, and AI adoption. The work combines organizational research, experimentation, behavioral science, and cross-functional stakeholder management to improve employee effectiveness.
Key Responsibilities:
- Own strategy, roadmap, priorities, and outcomes for the technology work stream
- Design and lead research, pilots, and experiments testing new work methods
- Translate findings into recommendations, behavioral frameworks, and operating models
- Manage programs through scoping, validation, and enablement planning
- Facilitate cross-functional committees and partner on outcome measurement
Requirements:
- 8+ years in program management or related disciplines
- Expertise in AI adoption, knowledge management, workflows, and automation
- Experience leading complex programs through measurable outcomes
- Experience managing research, pilots, experiments, or innovation programs
- Excellent communication, facilitation, and judgment in ambiguity
Shape Dropbox's technology-enabled ways of working through employee experience research, AI fluency, and measurable program outcomes.
Senior Employee Experience Program Manager in Ottawa employer: Dropbox
At Dropbox, we pride ourselves on fostering a collaborative and innovative work culture that empowers our employees to thrive. As a Principal Software Architect in Canada, you will have the opportunity to lead transformative AI initiatives while enjoying a supportive environment that prioritizes professional growth and development. With competitive benefits and a commitment to work-life balance, Dropbox is an excellent employer for those looking to make a meaningful impact in the tech industry.
