APAC Lead Customer Success – Remote in Winnipeg

APAC Lead Customer Success – Remote in Winnipeg

Winnipeg Full-Time 90000 - 110000 $ / year (est.) Remote
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At a Glance

  • Tasks: Guide customers through their Dragos journey and ensure they achieve success.
  • Company: Join a leading cybersecurity firm focused on customer satisfaction.
  • Benefits: Remote work, competitive salary, and opportunities for professional growth.
  • Other info: Collaborative environment with a focus on innovation and teamwork.
  • Why this job: Be a trusted advisor and make a real impact in cybersecurity.
  • Qualifications: Experience in customer success and strong communication skills.

The predicted salary is between 90000 - 110000 $ per year.

Dragos is seeking a Lead Customer Success Manager for APAC to serve as a trusted advisor to customers throughout their Dragos journey.

You’ll drive adoption, ensure satisfaction, and align Dragos offerings with customer goals, working with Sales, TAMs, engineers, and architects to demonstrate value.

You will onboard and enable customers, define success criteria, and manage long-term plans to realize measurable outcomes while collaborating across departments to deliver a seamless experience.

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APAC Lead Customer Success – Remote in Winnipeg employer: Dragos

At Dragos, we pride ourselves on fostering a collaborative and innovative work culture that empowers our employees to thrive. As a Lead Customer Success Manager in the APAC region, you will benefit from flexible remote work options, comprehensive professional development opportunities, and a supportive team environment dedicated to your growth and success. Join us to make a meaningful impact in the cybersecurity landscape while enjoying the unique advantages of working with a forward-thinking company committed to customer satisfaction.

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Contact Details:

Dragos Recruitment Team

We think you need these skills to ace APAC Lead Customer Success – Remote in Winnipeg

Customer Success Management
Adoption Strategies
Customer Satisfaction
Cross-Department Collaboration
Onboarding and Enablement
Success Criteria Definition
Long-Term Planning