Technical customer support and sales expertise define this Specialist position with OPW, focused on troubleshooting hardware and programming issues. Support clients with empathy and urgency.
OPW seeks a Technical Sales & Support Specialist with demonstrated technical skills and sales ability. You will support BASE Engineering products while developing product knowledge, resolving customer concerns, and coordinating with engineering. The work serves OEMs, customers, and distributors worldwide.
Key Responsibilities:
- Sell and support BASE Engineering products for new and existing clients
- Develop strong relationships with OEMs, customers, and distributors
- Troubleshoot hardware and programming issues for customers
- Resolve escalations and elevate urgent issues appropriately
- Maintain customer communications and contact records
Requirements:
- Technical skills and demonstrated sales ability
- Excellent comprehension of technical problems and solutions
- Strong written and oral English communication skills
- Proven excellence in customer service skills
- Microsoft 365 knowledge; Salesforce experience is an asset
Apply technical troubleshooting, customer service, and sales skills while supporting BASE products and OPW customers worldwide.
Technical Sales Support Specialist in Saint John employer: Dover-Corporation
Dover Fueling Solutions is an exceptional employer that prioritizes safety, quality, and employee growth in the heart of Cambridge, Ontario. With a strong commitment to fostering a collaborative work culture, employees benefit from ongoing training opportunities and a supportive environment that encourages professional development. Join us to be part of a team that values your expertise and dedication while contributing to innovative solutions in the fueling industry.
