Dover Fueling Solutions (DFS) is seeking an Escalation Analyst in Moncton, NB, Canada. You will bridge Level 1 support with Level 3, owning high-priority tickets, performing advanced diagnostics, and guiding teams to resolution.
You will mentor analysts, coordinate with cross-functional groups, and uphold service levels while expanding your expertise on Bulloch hardware/software and related tools.
Escalation Analyst - Advanced Tech Support Lead in Moncton employer: Dover-Corporation
Dover Fueling Solutions is an exceptional employer that prioritizes safety, quality, and employee growth in the heart of Cambridge, Ontario. With a strong commitment to fostering a collaborative work culture, employees benefit from ongoing training opportunities and a supportive environment that encourages professional development. Join us to be part of a team that values your expertise and dedication while contributing to innovative solutions in the fueling industry.
