At a Glance
- Tasks: Lead high-urgency incident management and collaborate with technical teams.
- Company: Join Donna Cona Inc., a key player in government IT solutions.
- Benefits: Competitive pay, professional growth, and the chance to make a difference.
- Other info: Bilingual skills in English and French are a plus.
- Why this job: Make an impact by managing critical incidents for a major government client.
- Qualifications: 8-10 years of incident management experience and ITIL certification required.
The predicted salary is between 90000 - 110000 $ per year.
Take charge as an Incident Management Leader with Donna Cona Inc. in Ottawa.
This sub-contract role demands deep expertise in managing high-urgency incidents across large enterprises.
Donna Cona Inc. is seeking an experienced Incident Management Leader for one of our key governmental clients.
Candidates should possess 8-10 years of dedicated incident management expertise, especially within complex, high-availability systems.
Your role will focus on leading complex incident bridges, managing various technical teams, and ensuring operational continuity.
Key
Responsibilities
- Lead high-urgency incident management processes
- Conduct post-incident reviews and drive improvements
- Collaborate with technical teams and senior stakeholders
- Maintain structured communication during stressful situations
- Support Oracle People Soft in regulated environments
Requirements
- Security clearance at the Reliability level
- ITIL Service Management certification, preferably ITIL 4
- Bilingual communication skills in English and French
- Proven experience in critical incident environments
- Strong analytical and problem-solving abilities
Effectively manage incidents and improve outcomes for a major government client in Ottawa. #J-18808-Ljbffr
Sub-contract Incident Management Leader – Ottawa employer: Donna Cona Inc.
At Donna Cona Inc., we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. As a Cloud Infrastructure Engineer in Ottawa, you'll enjoy competitive benefits, opportunities for professional growth, and the chance to contribute to meaningful government projects that make a difference in the community. Join us to elevate your career while working in a supportive environment that values your expertise and encourages continuous learning.
