Lead daily retail operations through strong leadership and decision-making while maintaining visual merchandising standards and excellent customer service.
As Store Manager, you oversee store operations, staff development, scheduling, recruitment, training, and inventory management. You ensure company policies and store standards are followed while supporting merchandising, shipments, and customer service. The position requires retail and team management experience, open availability, and strong problem-solving abilities.
Key Responsibilities:
- Oversee store operations and ensure company policy compliance
- Lead, motivate, and develop store staff
- Maintain visual merchandising, stocking, and inventory standards
- Resolve complex customer service issues
- Manage cash, opening, closing, safety, and cleanliness
Requirements:
- Minimum two years' retail and team management experience
- Open availability for days, evenings, and weekends
- Excellent communication and decision-making abilities
- Strong leadership and problem-solving skills
- Ability to multitask and prioritize responsibilities
Apply retail leadership, operational oversight, and customer service expertise while developing staff and maintaining company store standards daily.
Retail Store Operations Manager employer: Dollarama
Dollarama is an exceptional employer that fosters a culture of continuous improvement and collaboration within its Calgary Distribution Centre. Employees benefit from comprehensive training programs, opportunities for professional growth, and a supportive work environment that values innovation and teamwork. With a focus on operational excellence, Dollarama empowers its team members to make meaningful contributions while enjoying a dynamic and rewarding workplace.
