Lead retail associates while managing merchandising, customer service, and daily store operations. Use strong communication and leadership skills in a high-volume environment.
This Team Leader supervises store associates and provides guidance and support. The role covers shelf stocking, shipments, visual merchandising, and customer concerns. It also includes manager-on-duty duties, cash management, inventory participation, employee training, and task follow-up.
Key Responsibilities:
- Lead and supervise store associates with guidance
- Manage merchandising, stocking, and daily shipments
- Maintain customer service and visual standards
- Handle manager-on-duty breaks, time, and attendance
- Address complaints and support store operations
Requirements:
- Minimum one year of retail experience
- One to two years in a supervisory role
- Strong leadership and communication skills
- Open availability for days, evenings, and weekends
- Ability to multitask and manage priorities
Apply retail leadership, communication, merchandising, and customer service skills while supporting associates and daily store performance.
Retail Store Team Leader in Ottawa employer: Dollarama
Dollarama is an exceptional employer that fosters a culture of continuous improvement and collaboration within its Calgary Distribution Centre. Employees benefit from comprehensive training programs, opportunities for professional growth, and a supportive work environment that values innovation and teamwork. With a focus on operational excellence, Dollarama empowers its team members to make meaningful contributions while enjoying a dynamic and rewarding workplace.
