At a Glance
- Tasks: Lead and optimize learning technology systems to enhance digital learning experiences.
- Company: Join a friendly, community-focused professional services firm with 3000 employees across Canada.
- Benefits: Enjoy profit sharing, flexible days, wellness benefits, and summer remote work options.
- Other info: Embrace a culture of curiosity and collaboration with inspiring leaders.
- Why this job: Make a meaningful impact while developing your skills in a supportive environment.
- Qualifications: Post-secondary education and 3+ years in learning technology leadership required.
The predicted salary is between 90000 - 110000 $ per year.
Who We Are
Doane Grant Thornton is a large and growing professional services firm that feels like a community. We employ about 3000 people across Canada, and we truly care about our colleagues, our clients, and the communities where we work and live.
Are you energized by the opportunity to create a lasting impact on the digital learner experience? Are you passionate about data integrity, process optimization, and building and leading a stable and scalable learning technology landscape? If so, keep reading.
As the Learning Technology & Operations Manager, you’ll make a meaningful impact by helping to strengthen and evolve our core learning systems (LMS/LXP), ensuring system standards, integrations, and operational processes deliver an exceptional colleague experience while supporting firm-wide business priorities.
As a Learning Technology & Operations Manager your responsibilities will include:
- Use your coaching mindset to inspire, lead, and develop a high performing team, fostering collaboration, accountability, and adherence to learning operations standards.
- Ensure the L&D team is equipped with deep expertise of our core learning systems to consistently deliver a seamless digital learning experience.
- Contribute to and maintain a multi-year roadmap for our core learning systems that’s aligned with the L&D strategy, best practices, operational standards, and firm-wide strategic priorities.
- Serve as the subject matter expert on our core learning systems, leading and/or supporting initiatives that drive system adoption and continuous process improvement.
- Leverage learning analytics, system data, and user feedback to identify opportunities, measure impact, and guide platform enhancement decisions.
- Continuously optimize system workflows, automation, and configurations based on approved requirements.
- Lead approved system enhancements, feature deployments, configurations, and upgrades in alignment with best learning practices and an optimal learner experience.
- Collaborate with IT to ensure learning system data is secure, stable, scalable, and governed through effective data governance practices.
- Evolve and maintain operational governance and standards via system data structures, templates, workflows, and processes.
- Take on or contribute to additional learning and development tasks and projects as assigned.
If you’re a bit like us, you’re driven to connect with how others are feeling and thinking. Here we walk in others' shoes before taking action. At Doane Grant Thornton, you’ll work with inspiring leaders who support your development, both personally and professionally.
Think you’ve got what it takes to be a Learning Technology & Operations Manager? Here’s a few more boxes we’re also hoping you can tick:
- Completed post-secondary education, professional certification or equivalent experience in training and development / instructional design, project management, or process design.
- 3+ years’ experience in a learning technology administration/leadership role, with a solid working knowledge and experience with learning technology including Learning Management Systems and Learning Experience Platforms.
- 2+ years’ experience as a people manager (asset).
- Additional certifications/experience in Design Thinking, Change Management, Project Management, Lean/Six Sigma, or Agile methodologies would be an asset.
- Demonstrated working knowledge of various learning content authoring tools and modalities.
- Excellent interpersonal and communication skills, and the ability to build relationships with individuals from all areas, role levels and functions in the firm.
- Background in/knowledge of accounting practices or experience working in a professional services environment would be beneficial.
At Doane Grant Thornton we’re focused on making a difference in the lives of our clients, our colleagues, and our communities.
What's in it for you?
- Profit sharing
- Flex days
- RRSP contributions
- Firmwide holiday closure
- Wellness benefits
- Concierge-like benefits
- Work from anywhere in Canada in the summer for 4 weeks
At Doane Grant Thornton, we believe compensation should reflect more than just market data—it should reflect you. Our salary ranges are reviewed annually, and where you land within the range depends on a mix of factors—your background, your skills, and how your contributions align with internal equity. The current salary range for this role is $90,000–$110,000 in Toronto.
Doane Grant Thornton is committed to employment equity, human rights and respectful workplace principles throughout the life cycle of employment, including at the recruitment and hiring stages. We welcome applications from members of all equity deserving groups, including persons with disabilities, women, racialized and/or Indigenous applicants.
Manager, Learning Systems in Toronto employer: Doane Grant Thornton LLP
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