Senior Specialist, Debt Solutions in Markham

Who We Are

Doane Grant Thornton is a large and growing professional services firm that feels like a community. We employ over 3000 people across Canada, and we truly care about our colleagues, our clients, and the communities where we work and live.

As a Senior Specialist, Debt Solutions, your responsibilities will include:

• Leading the execution of debtor files, while providing exceptional client service to a wide variety of sector specific requirements
• Assisting the firm in the development and growth of its existing insolvency practice in your community and surrounding areas
• Responding promptly to initial contact from debtors by telephone, email, etc.
• Conducting initial interviews and meetings with debtors, including doing the sign up
• Timely follow up on potential debtors
• Input debtor documentation and workbook into Ascend and prepare sign up documents
• Review files for comparison and appropriateness
• Ensure full compliance with the Bankruptcy and Insolvency Act and directives in the delivery of service
• Building positive working relationships with debtors, referral sources, the Office of Superintendent (OSB) and all other stakeholders
• Assess clients’ budget plans and financial goals
• Deliver an excellent and empathetic experience for the clients
• Communicating with clients, creditors and other third parties
• Monitor the status and progress of debt relief options and filings

If you’re a bit like us, you’re driven to connect with how others are feeling and thinking. Here we walk in others' shoes before taking action. At Doane Grant Thornton, you’ll work with inspiring leaders who support your development, both personally and professionally.

Qualifications:

• Experience in the insolvency industry dealing directly with debtors, creditors, and industry stakeholders is an asset
• College diploma in Business Administration, Paralegal or a related field preferred
• Insolvency and sales experience would be an asset
• Exceptional and demonstrated interpersonal skills to relate with clients and liaise with team members
• High computer literacy including the ability to learn new programs and previous experience using Microsoft Office (Outlook, Excel, Word)
• Excellent time management and organizational skills
• Strong analytical and critical thinking skills
• Ability to work independently
• Demonstrated experience with verbal and written communication skills to compose various documents and speak effectively with clients, staff, and other third parties in-person, on the phone or in a virtual meeting environment
• Ability to speak French is an asset

What's in it for you?

• Profit sharing
• Flex days
• RRSP contributions
• Firmwide holiday closure
• Wellness benefits
• Concierge-like benefits
• Work from anywhere in Canada in the summer for 4 weeks

At Doane Grant Thornton, we believe compensation should reflect more than just market data—it should reflect you. Our salary ranges are reviewed annually, and where you land within the range depends on a mix of factors—your background, your skills, and how your contributions align with internal equity. The current salary range for this role is $62,300-85,700 in Markham.

Doane Grant Thornton is committed to employment equity, human rights and respectful workplace principles throughout the life cycle of employment, including at the recruitment and hiring stages. We welcome applications from members of all equity deserving groups, including persons with disabilities, women, racialized and/or Indigenous applicants.