Customer service manager - retail

Customer service manager - retail

Full-Time On-site
D

LANGUAGES

English

EDUCATION

  • Secondary (high) school graduation certificate

EXPERIENCE

  • 1 year to less than 2 years

ON SITE

Work must be completed at the physical location. There is no option to work remotely.

WORK SETTING

  • Retail service establishment

RESPONSIBILITIES

  • Direct and control daily operations
  • Evaluate daily operations
  • Plan and organize daily operations
  • Manage staff and assign duties
  • Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales
  • Determine merchandise and services to be sold
  • Locate, select and procure merchandise for resale
  • Develop and implement marketing strategies
  • Determine staffing requirements
  • Resolve issues that may arise, including customer requests, complaints and supply shortages
  • Recruit, hire and supervise staff and/or volunteers
  • Supervise office and volunteer staff

COMPUTER AND TECHNOLOGY KNOWLEDGE

  • Point of sale system
  • Word processing software
  • MS Outlook

ADDITIONAL INFORMATION

WORK CONDITIONS AND PHYSICAL CAPABILITIES

  • Attention to detail

BENEFITS

HEALTH BENEFITS

  • Dental plan
  • Vision care benefits
D

Contact Details:

DISCUS SUPPLY CO LTD. Recruitment Team