Corporate Travel Advisor – Direct Travel (Canada, Remote)
Join Direct Travel as a Corporate Travel Advisor and play a key role in planning cost‐effective, compliant travel for our clients while leveraging corporate contracts and preferred suppliers.
Responsibilities
- Complete domestic and international travel arrangements, including air, hotel, ground transportation, rail, and limos.
- Support multiple client accounts and interact directly with travelers and travel arrangers.
- Provide first‐level customer service for technical issues and ensure compliance with the Direct Travel policy.
- Adhere to Direct Travel standards for customer service, telephone and email etiquette, and escalation procedures.
- Follow company procedures, use tools, and meet productivity and accuracy standards.
- Attend staff and training meetings for ongoing updates in the travel industry and office procedures, which may require occasional office presence.
- Maintain a cooperative working relationship with all Direct Travel employees.
Qualifications
- Minimum 5 years of experience providing domestic and international travel arrangements.
- Thorough knowledge of airline ticketing rules and regulations.
- High proficiency using Airline GDS (Apollo).
- Proficient in producing lowest logical airfare within client policy.
Remote work is available; office presence may be required for training sessions.
Corporate Travel Advisor- Sabre -Canada REMOTE in Ottawa employer: Direct Travel
At Direct Travel, we pride ourselves on being an exceptional employer that fosters a collaborative and innovative work culture. As a Senior Program Manager, you will enjoy comprehensive benefits, ample opportunities for professional growth, and the chance to lead high-impact projects in a dynamic environment. Our commitment to employee development and a supportive team atmosphere makes Direct Travel a rewarding place to advance your career in the meetings and events industry.