Become an essential part of Direct IME as a full-time Intake Coordinator, responsible for managing referrals, scheduling assessments, and ensuring top-notch customer service. This role operates Monday to Friday from 8:30 AM to 4:30 PM.
As an Intake Coordinator, you will oversee the entire referral process, from initial receipt through to scheduling and confirming attendance. Key skills include exceptional communication, data management in IME-Centric, and a strong ability to coordinate with various stakeholders in the medical-legal field. You'll ensure seamless operations by reviewing medical documents and addressing client inquiries.
Key Responsibilities:
- Handle intake of new referrals from various sources
- Schedule examinations and confirm appointments with physicians
- Communicate with clients regarding appointments and medical records
- Review documents for accuracy and confidentiality
- Monitor work queues and manage clinic coverage as needed
Requirements:
- High school diploma or equivalent required
- Minimum of one year related experience preferred
- Proficient in managing heavy call volume
- Ability to operate essential office equipment
- Exceptional communication and organizational skills
Serve as the backbone of efficient medical assessments at Direct IME, ensuring smooth operations and positive client interactions.
Full-Time Intake Coordinator at Direct IME in Markham employer: Direct IME, Corp.
Direct IME is an exceptional employer that fosters a supportive and collaborative work culture, making it an ideal place for an Intake Coordinator to thrive. With a focus on employee growth and development, we offer comprehensive training opportunities and a commitment to work-life balance, ensuring our team members feel valued and empowered. Located in a vibrant community, our organization not only prioritizes meaningful work but also provides unique advantages such as flexible scheduling and a strong emphasis on teamwork.
