Lead Service and Parts operations at Dilawri Vancouver with automotive leadership expertise, customer service focus, and operational management experience. The Fixed Operations Manager reports to the General Manager and oversees departmental performance, profitability, compliance, and customer satisfaction. This leadership role directs Service and Parts teams while supporting dealership business objectives. Success requires knowledge of domestic and imported vehicles, warranty practices, inventory, and repair operations. Key Responsibilities:
Lead Service and Parts department operations and teams Manage profitability, expenses, and annual operating budgets Maintain customer satisfaction and warranty compliance Oversee repair quality, tools, equipment, and process improvements Manage parts purchasing, inventory, pricing, and vendor relationships Requirements:
Two to four years in high-volume Fixed Operations Luxury automotive dealership experience preferred Strong leadership, customer service, and communication skills Computer proficiency; CDK experience is an asset Full Class 5 licence and clean driving record Apply your automotive operations, leadership, warranty, and inventory expertise as Fixed Operations Manager at Dilawri Vancouver.
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Fixed Operations Manager Dilawri Vancouver employer: Dilawri Group of Companies
At Dilawri Group of Companies, we pride ourselves on fostering a dynamic work environment that prioritizes employee growth and development. As a General Manager at Mercedes-Benz Boundary, you will be part of a collaborative team that values innovation and excellence in customer service, all while enjoying competitive benefits and a supportive culture that encourages professional advancement in the automotive industry.
Contact Details:
Dilawri Group of Companies Recruitment Team
