Automotive service operations and customer satisfaction define this Assistant Service Manager opportunity at North Shore Honda in Canada. Commission-based compensation applies.
Reporting to the Service Manager, this Assistant Service Manager supports daily Service Department operations and Service Advisors. The position assists with appointments, follow-up communication, service processes, and customer concerns. It also works with customers, technicians, and dealership leadership to support efficient operations.
Key Responsibilities:
- Assist the Service Manager with daily department operations
- Support advisors with customer interactions and appointments
- Coordinate reminders, recalls, scheduling, and follow-ups
- Handle escalated customer concerns professionally and promptly
- Maintain accurate service records and reporting
Requirements:
- Minimum five years in an automotive service environment
- Understanding of vehicle mechanics and service operations
- Strong customer service and interpersonal skills
- Excellent written and verbal communication abilities
- Legal entitlement to work in Canada
Apply automotive service experience, organization, and customer communication skills while supporting North Shore Honda's Service Department.
Assistant Automotive Service Manager in North Vancouver employer: Dilawri Group of Companies
At Dilawri Group of Companies, we pride ourselves on fostering a dynamic work environment that prioritizes employee growth and development. As a General Manager at Mercedes-Benz Boundary, you will be part of a collaborative team that values innovation and excellence in customer service, all while enjoying competitive benefits and a supportive culture that encourages professional advancement in the automotive industry.
Contact Details:
Dilawri Group of Companies Recruitment Team
