Elevate the customer experience at Dick's Lumber in Port Kells as a Customer Service Associate. Deliver exceptional service while maximizing sales opportunities at the counter.
This role focuses on customer service and counter sales, requiring strong relationship-building and selling skills. Candidates should have the ability to multitask efficiently while providing in-depth product information and advice. You will be instrumental in growing contractor business through proactive engagement and up-selling techniques.
Key Responsibilities:
- Offer exceptional customer service to build loyalty
- Use product knowledge to enhance sales transactions
- Assist customers with product inquiries and advice
- Handle multiple transactions in a busy environment
- Maintain professional sales image and follow up on inquiries
Requirements:
- Proven selling and relationship-building skills
- Strong organizational skills with attention to detail
- Ability to lift up to 25kgs and perform physical tasks
- Positive attitude and strong team spirit
- Basic knowledge of building codes is an asset
Enhance customer satisfaction and contribute to sales growth at Dick's Lumber!
Customer Service Associate at Dick's Lumber in Surrey employer: Dick's Lumber
Dick's Lumber is an exceptional employer that prioritizes employee growth and satisfaction in a collaborative work environment. With a strong focus on customer relationships and tailored solutions, employees are empowered to leverage their expertise while enjoying comprehensive benefits and opportunities for professional development. Located in a vibrant community, working here means being part of a team that values innovation and excellence in the lumber and building materials industry.
