Dialpad is seeking a Technical Support Specialist to support our cloud-based communications platform. You will partner with Engineering, Product, and Sales to own complex technical issues and drive them to resolution in a fast-paced environment.
Ideal candidates have 3+ years in telecom/VoIP customer support, strong LAN/WAN and cloud tech knowledge, and excellent written and verbal communication. You will diagnose issues, contribute to process improvements, and help deliver exceptional customer
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Cloud VoIP Support Engineer — AI‑Driven Customer Solutions in Kitchener employer: Dialpad
Dialpad is an exceptional employer that fosters a collaborative and innovative work culture, perfect for those passionate about AI-driven technology. Located in a vibrant tech hub, employees enjoy competitive benefits, continuous learning opportunities, and the chance to mentor fellow engineers while working on cutting-edge projects that shape the future of communication. Join us to be part of a dynamic team where your contributions directly impact product quality and customer satisfaction.
