On-Site IT Support Technician in Rouyn-Noranda

On-Site IT Support Technician in Rouyn-Noranda

Rouyn-Noranda Full-Time 49500 - 60500 $ / year (est.) On-site
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At a Glance

  • Tasks: Provide first-line IT support and resolve common tech issues for mine site employees.
  • Company: Join Dhilmar Éléonore, a leader in mining with a focus on employee support.
  • Benefits: On-site housing, competitive pay, and a unique 14/14 work rotation.
  • Other info: Work in a remote location with opportunities for personal and professional growth.
  • Why this job: Be part of a dynamic team and make a real difference in tech support.
  • Qualifications: Experience with ServiceNow, Windows/macOS, Microsoft 365, and ITIL preferred.

The predicted salary is between 49500 - 60500 $ per year.

Dhilmar Éléonore is seeking a Level 1 End User Support Technician to provide first-line IT support to employees at the Éléonore mine site.

You will log, diagnose, and resolve common issues, assist with identity management, and escalate complex cases while ensuring SLAs and user satisfaction.

The role operates on a 14/14 rotation at a remote mining site in James Bay, with on-site housing at the camp.

  • Ideal candidates have experience with Service Now, Windows/mac OS, Microsoft 365, and ITIL
  • #J-18808-Ljbffr

On-Site IT Support Technician in Rouyn-Noranda employer: Dhilmar

Join a dynamic team at Eleonore mine site, where we prioritise safety, innovation, and employee development. As an Electrical and Instrumentation Engineer, you'll benefit from a supportive work culture that encourages professional growth through hands-on experience and collaboration with skilled professionals. Enjoy a competitive compensation package, a fly-in, fly-out schedule, and the opportunity to make a meaningful impact in the mining industry while working in a multicultural environment.

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Contact Details:

Dhilmar Recruitment Team

We think you need these skills to ace On-Site IT Support Technician in Rouyn-Noranda

First-Line IT Support
ServiceNow
Windows
macOS
Microsoft 365
ITIL
Issue Diagnosis