Location: La Prairie, Lévis, Plessisville, or Beauce
Employment Type: Permanent, Full-Time (35 hours/week)
Work Model: Hybrid (1 day per week in the office)
Our client, a leading property and casualty insurance provider serving both individuals and businesses, is experiencing significant growth and is seeking a Training & Audit Specialist, Commercial Insurance.
This strategic role offers the opportunity to play a key part in employee development, continuous improvement initiatives, and the maintenance of high standards of quality and compliance across the organization.
Your Role
As a Training & Audit Specialist, you will be responsible for:
- Conducting file audits to ensure quality standards and compliance with established practices;
- Evaluating the customer experience and advisory quality through call monitoring and analysis;
- Ensuring the consistent application of company policies, procedures, and industry standards;
- Collaborating with managers and team members to provide feedback and support professional development;
- Identifying opportunities for improvement and contributing to the optimization of processes and tools;
- Supporting training, coaching, and mentoring activities to enhance employee performance and maintain quality standards.
Qualifications
- AMF Commercial Insurance Certificate (required);
- Minimum of five (5) years of experience in commercial insurance as a generalist;
- Strong knowledge of the Microsoft Office Suite;
- Excellent presentation and facilitation skills;
- Strong analytical abilities and attention to detail;
- Collaborative mindset with a commitment to continuous improvement.
What Our Client Offers
- Permanent, full-time position;
- Competitive salary starting at $75,000+, based on experience;
- Annual bonus of up to 6%;
- Hybrid work environment;
- Defined benefit pension plan with employer contributions;
- Annual wellness allowance;
- Home office setup allowance;
- Virtual healthcare services and Employee Assistance Program;
- Minimum of four (4) weeks of vacation;
- Paid personal and sick days;
- Career growth opportunities within a growing organization;
- Employee discounts on home and automobile insurance.
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Training and Audit Specialiste, Commercial Insurante in La Prairie employer: DGA Careers Inc.
As a major Canadian insurance carrier, this company offers an exceptional opportunity for the AVP, Marine role, allowing you to build a national Marine practice from the ground up. With a strong focus on autonomy and growth, you'll have the resources of a well-capitalized insurer at your disposal, alongside competitive compensation, generous vacation, and a comprehensive benefits package. The work culture promotes collaboration and visibility, ensuring that your contributions are recognized and impactful in shaping the future of Marine underwriting in Canada.
