Branch Operations Leader for Growth & Service in Edmonton

Branch Operations Leader for Growth & Service in Edmonton

Edmonton Full-Time 74250 - 90750 $ / year (est.) On-site
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At a Glance

  • Tasks: Lead branch operations, manage teams, and drive business growth in a dynamic environment.
  • Company: Dexter, a leading manufacturer in trailer parts and accessories.
  • Benefits: Competitive salary, group insurance, RRSP contributions, and career advancement opportunities.
  • Other info: Full-time position with ongoing training and team-building activities.
  • Why this job: Join a team focused on innovation and customer service excellence.
  • Qualifications: Bachelor’s degree or equivalent experience with strong leadership skills.

The predicted salary is between 74250 - 90750 $ per year.

About Dexter

Dexter is the premier manufacturer and supplier of axles, suspension, brakes, doors, venting products, trailer parts, accessories, and towing components serving the commercial trailer, RV, heavy-duty, marine, agriculture, and manufactured housing markets.

About Dexter

Dexter is the premier manufacturer and supplier of axles, suspension, brakes, doors, venting products, trailer parts, accessories, and towing components serving the commercial trailer, RV, heavy-duty, marine, agriculture, and manufactured housing markets.

Headquartered in Elkhart, Indiana, Dexter has manufacturing and distribution locations throughout the U.

S. and Canada.

Employing state-of-the-art robotics, precision welding equipment, and automated machining processes, Dexter has achieved many years of success through a commitment to the principles of superior quality, continuous improvement, and unparalleled customer service.

Job Summary

The Branch Manager position at Dexter plays a crucial role in offering customers the best value through the delivery of trailer parts.

The Branch Manager oversees branch distribution operations, including sales, customer service, distribution, warehouse and delivery, and team management.

They are responsible for the performance and development of all branch staff.

What You'll Do

  • Manage and align branch operations with the Annual Operating Plan (AOP), managing financial metrics, budgets, and operational costs to achieve organizational goals.
  • Lead with a general manager mindset, driving business growth and operational excellence through entrepreneurial leadership.
  • Make key decisions on employment, disciplinary actions, performance evaluations, complaints, and conflict resolutions.
  • Direct daily distribution operations, delegate tasks and manage team accountability to ensure optimal performance of the branch operations.
  • Planned and prioritized work, ensuring alignment with organizational goals and compliance with safety standards.
  • Build and maintain strong customer relationships, ensuring customer-centric solutions and service excellence, including monitoring schedules, costs, performance, and customer satisfaction.
  • Utilize ERP systems and data to drive efficiency in business development, decision-making, and process improvements.
  • Analyze complex information to solve problems effectively, promoting a culture of continuous improvement and innovation.
  • Collaborate across the organization, building partnerships to meet shared objectives and foster a cohesive operational approach.
  • Develop and lead effective teams, applying diverse skills and perspectives to achieve common goals.
  • Effectively communicate any complex information to employees, management, and clients, ensuring clear understanding and alignment.
  • Drive direct engagement and situational adaptability, motivating the team to excel and adapting strategies to meet changing demands.

What We're Looking For

  • Bachelor’s degree in business administration, Operations Management, or related field or equivalent supervisory experience
  • At least 5 years in a leadership or supervisory position with proven experience managing a team of 10 or more employees.
  • Minimum 8 years of experience in distribution, logistics, or warehouse operations management.
  • Strong leadership, communication, and team-building skills.
  • Proven ability to manage schedules, set priorities, and meet deadlines in a fast-paced environment.
  • Proficiency with warehouse management systems (WMS) and inventory control software.
  • Ability to operate warehouse equipment safely and effectively.
  • Commitment to workplace safety and continuous improvement

What We Offer

  • Permanent, full-time position
  • Day shift: Monday to Friday, 8:00 a. m. to 5:00 p. m.
  • Annual salary based on experience and qualifications
  • Group insurance plan (75% paid by the employer)
  • Employer RRSP contribution up to 4%
  • Annual vacation paid
  • Employee Assistance Program (EAP)
  • Opportunities for career advancement
  • Ongoing training and professional development
  • Company events and team-building activities

• And much more!

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Branch Operations Leader for Growth & Service in Edmonton employer: Dexter

Join a dynamic team at a leading manufacturer and supplier in Brantford, Ontario, where you will not only oversee critical warehouse operations but also play a key role in fostering a culture of safety and excellence. With competitive benefits such as employer-paid insurance and ample opportunities for career advancement, this company is dedicated to supporting your professional growth while ensuring a collaborative and rewarding work environment.

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Contact Details:

Dexter Recruitment Team

We think you need these skills to ace Branch Operations Leader for Growth & Service in Edmonton

Leadership Skills
Team Management
Financial Management
Operational Excellence
Customer Relationship Management
ERP Systems Proficiency
Data Analysis