At a Glance
- Tasks: Design and build core infrastructure for fast, secure engineering workflows.
- Company: Join Cresta, a leading AI-driven customer experience company.
- Benefits: Competitive salary, health benefits, remote work, and wellness allowances.
- Other info: Dynamic remote environment with opportunities for growth and autonomy.
- Why this job: Be part of an innovative team shaping the future of AI in customer interactions.
- Qualifications: 5+ years in DevOps or Site Reliability Engineering with coding skills.
The predicted salary is between 91750 - 142500 $ per year.
Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta's unified AI platform combines conversational AI agents, real-time human agent augmentation, and comprehensive conversation intelligence to drive revenue and efficiency gains across every channel. The world's leading companies, including United Airlines, Cox Communications, and Marriott, use Cresta to power world-class customer experiences every day.
About the role: As a member of the infrastructure team you are responsible for designing, building, and advancing our core infrastructure that allows the engineering team to execute quickly, productively, and securely. You will join a collaborative but highly autonomous working environment in which each member has a defined role with clear expectations, as well as the freedom to pursue projects they find interesting.
Responsibilities:
- Partner with engineers to build dev tools that empower developer workflows and deployment infrastructure.
- Ensure reliability of multi-cloud Kubernetes clusters and pipelines.
- Metrics, logging, analytics, and alerting for performance and security across all endpoints and applications.
- Infrastructure-as-code deployment tooling and supporting services on multiple cloud providers.
- Automate operations and engineering.
- Focus on automation so we can spend energy where it matters.
- Building machine learning infrastructure that enables AI teams to train, test, and deploy on large-scale datasets.
What we are looking for:
- 5+ years experience in DevOps, Site Reliability Engineering, Production Engineering, or equivalent field.
- Deep proficiency with coding languages such as Golang or Python.
- Deep familiarity with container-related security best practices.
- Production experience working with Kubernetes, and a deep understanding of the Kubernetes ecosystem, including popular open-source tooling such as cert-manager or external-dns.
- Experience with GPU-enabled clusters is a bonus.
- Production experience with Kubernetes templating tools such as Helm or Kustomize.
- Production experience with IAC tools such as Terraform or CloudFormation.
- Production experience working with AWS and services such as IAM, S3, EC2, and EKS.
- Production experience with other cloud providers such as Google Cloud and Azure is a bonus.
- Production experience with database software such as PostgreSQL.
- Experience with GitOps tooling such as Flux or Argo.
- Experience with CI/CD such as GitHub Actions.
Perks & Benefits:
- We offer Cresta employees a variety of medical, dental, and vision plans, designed to fit you and your family's needs.
- Paid parental leave to support you and your family.
- Monthly Health & Wellness allowance.
- Work from home office stipend to help you succeed in a remote environment.
- Lunch reimbursement for in-office employees.
- PTO: 3 weeks in Canada.
Compensation for this position includes a base salary, equity, and a variety of benefits. Actual base salaries will be based on candidate-specific factors, including experience, skillset, and location, and local minimum pay requirements as applicable. Your recruiter can provide further details.
Infrastructure Engineer/SRE – Remote in Winnipeg employer: Devopsroles
At Miovision, we pride ourselves on fostering a dynamic work culture that champions innovation and collaboration. As a Senior DevOps Engineer, you'll enjoy comprehensive health benefits, flexible work options, and unique perks like Mio-Days, all while contributing to meaningful projects that enhance transportation networks in Kitchener, Ontario. Our commitment to employee growth and a customer-centric approach ensures that you will thrive in an environment where your contributions truly matter.
