Elevate your career with PRA Group Canada as a Warehouse Supervisor. Enjoy a full-time role focused on negotiation, compliance, and superior customer service within a supportive work environment.
In this key supervisory role reporting to the Regional Director of Quebec Operations, you will manage inbound and outbound calls related to consumer files. Your responsibilities revolve around negotiating repayment solutions, guiding customers through credit processes, and ensuring compliance with company policies. You'll also effectively manage records while achieving monthly performance targets for revenue and customer satisfaction.
Key Responsibilities:
- Negotiate repayment solutions through automated and manual calls
- Offer tailored credit solutions for existing customers
- Handle sensitive situations with professionalism
- Verify and update customer account information
- Meet established revenue and performance targets monthly
Requirements:
- Sales or collection experience required
- High school diploma; post-secondary preferred
- French language skills are mandatory
- Excellent communication and negotiation skills
- Computer literacy and flexibility in working hours
Take on a vital role to drive customer success and showcase your negotiation expertise at PRA Group Canada.
Warehouse Supervisor at PRA Group Canada in London employer: Dessert Holdings
Dessert Holdings is an exceptional employer located in London, Ontario, offering a dynamic work environment that fosters innovation and collaboration. With a strong focus on employee growth, the company provides ample opportunities for professional development and mentorship within the R&D team. Employees enjoy a culture that values creativity and quality, making it a rewarding place to contribute to the development of premium desserts while being part of a rapidly growing organization.
