At a Glance
- Tasks: Enhance member and client experiences through banking advice and promoting digital solutions.
- Company: Join Desjardins, a leader in financial services with a commitment to diversity and inclusion.
- Benefits: Enjoy competitive salary, flexible vacation, pension plan, and health insurance.
- Other info: Work in a supportive environment that values equity and personal growth.
- Why this job: Make a real difference by helping clients navigate their banking needs and technology.
- Qualifications: Knowledge of French and a passion for customer service.
The predicted salary is between 47250 - 57750 $ per year.
The work mode applicable to the position is full-time on-site.
Several opportunities are currently available in the Richelieu-Yamaska region.
As a Member and Client Experience Advisor, you enhance the experience of members and clients by advising them on their banking transactions and promoting Desjardins products and services.
You are also an ambassador for digital solutions, helping members use technological tools securely.
More specifically, you'll
- Support members and clients by telling them about existing technological tools and applications that can help them do transactions and operations on their own
- Contribute to business development and maintain business relationships through service delivery and activities
- Assist members and clients who have encountered fraud or irregularities, and ensure that they are referred to the appropriate partners
What we offer
- Competitive salary and annual bonus
- 4 weeks of flexible vacation starting in the first year
- Defined benefit pension plan that provides predictable, stable income throughout retirement
- Group insurance including telemedicine
- Reimbursement of health and wellness expenses and telework equipment
- Benefits apply based on eligibility criteria.
What You Bring To The Table
- Knowledge of French is required
At Desjardins, we believe in equity, diversity and inclusion.
We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all.
At Desjardins, we have zero tolerance for discrimination of any kind.
We believe our teams should reflect the diversity of the members, clients and communities we serve.
If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know.
We can provide accommodations at any stage in the recruitment process.
Just ask!
- Job Family
- Member/client sales and service (FG)
Advisory Agent, Member and Client Experience in Saint-Jean-sur-Richelieu employer: Desjardins
Desjardins is an exceptional employer that fosters a collaborative and inclusive work culture, making it an ideal place for professionals looking to thrive in the legal field. With a strong emphasis on employee development and innovation, you will have the opportunity to lead a dedicated team while contributing to meaningful outcomes for clients and members. Located in a vibrant community, Desjardins offers competitive benefits and a commitment to diversity, ensuring that every employee feels valued and empowered.
