Support Desjardins operations through transaction processing, report reconciliation, and member follow-up in a hybrid work arrangement. French knowledge is required.
This Operations Support Agent carries out activities connected with caisse products and services. The position processes data, supports multiple Desjardins components, and maintains operational quality. It also handles selected AccèsD Contact Centre calls and follows established procedures.
Key Responsibilities:
- Process and reconcile reports and requests across caisse sectors
- Input, validate, and save data in operational systems
- Coordinate transaction notices with relevant Desjardins components
- Perform searches and organize requested information
- Maintain files, documents, security, and operational quality
Requirements:
- High school diploma in a related field
- Minimum two years of relevant experience
- Knowledge of French is required
- Ability to follow established procedures and regulations
- Action-oriented and customer-focused approach
Bring reconciliation, data management, and customer service skills to Desjardins operations supporting members and customers.
Desjardins Operations Support Agent in Saint-Anselme employer: Desjardins
Desjardins is an exceptional employer that fosters a collaborative and inclusive work culture, making it an ideal place for professionals looking to thrive in the legal field. With a strong emphasis on employee development and innovation, you will have the opportunity to lead a dedicated team while contributing to meaningful outcomes for clients and members. Located in a vibrant community, Desjardins offers competitive benefits and a commitment to diversity, ensuring that every employee feels valued and empowered.
