At a Glance
- Tasks: Lead fraud strategy and oversee Special Investigations Unit operations at Desjardins.
- Company: Join Desjardins, a leader in financial services with a commitment to integrity.
- Benefits: Competitive salary, comprehensive benefits, and opportunities for professional growth.
- Other info: Dynamic leadership role with a focus on analytics and strategic planning.
- Why this job: Make a real impact in fraud prevention and enhance customer trust.
- Qualifications: Bachelor's degree and extensive experience in fraud management required.
The predicted salary is between 121500 - 148500 $ per year.
Lead claims fraud strategy at Desjardins, using investigations and analytics to strengthen prevention, detection, and risk mitigation capabilities. This leadership role oversees SIU operations. Reporting to the Director, the Manager leads end-to-end Special Investigations Unit operations within Claims. The position requires fraud management experience, strategic planning, and performance management. It supports compliance, customer trust, and operational effectiveness through data-driven decisions.
Key Responsibilities:
- Lead end-to-end SIU and fraud management strategies
- Use analytics and metrics to improve performance
- Maintain fraud policies, controls, and governance frameworks
- Monitor emerging fraud trends and organized fraud activity
- Recommend strategies supporting fraud prevention and risk mitigation
Requirements:
- Bachelor's degree in a related field
- Nine years of relevant experience, including six years managing
- Experience in fraud management or special investigations
- Advanced knowledge of fraud governance and compliance requirements
- Strong French and English communication skills
Shape Desjardins claims fraud management through SIU leadership, analytics, strategic planning, and evidence-based risk mitigation.
Claims Fraud Management Director in Montréal employer: Desjardins
Desjardins is an exceptional employer that fosters a collaborative and inclusive work culture, making it an ideal place for professionals looking to thrive in the legal field. With a strong emphasis on employee development and innovation, you will have the opportunity to lead a dedicated team while contributing to meaningful outcomes for clients and members. Located in a vibrant community, Desjardins offers competitive benefits and a commitment to diversity, ensuring that every employee feels valued and empowered.
