Lead member services and sales support full-time on site at Desjardins, combining team leadership with strategic and operational management. Drive results through quality decisions.
As a manager, you lead a team serving members and clients while supporting Desjardins's strategic priorities. You manage business relationships, monitor performance, and develop a business plan addressing priorities, challenges, and objectives. Your work includes risk management, service quality, talent development, and sales support.
Key Responsibilities:
- Develop business strategies with your supervisor and department
- Manage member and client experience and relationships
- Implement action plans to achieve target results
- Lead, coach, motivate, and develop team employees
- Improve processes, service offers, and profitability
Requirements:
- Bachelor's degree in a related field
- Minimum two years of relevant experience
- Knowledge of French is required
- Ability to make quality decisions and drive results
- Ability to develop talent and build effective teams
Bring member services, sales support, coaching, and performance management expertise to Desjardins's full-time onsite leadership team.
Member Services Sales Support Manager employer: Desjardins
Desjardins is an exceptional employer that fosters a collaborative and inclusive work culture, making it an ideal place for professionals looking to thrive in the legal field. With a strong emphasis on employee development and innovation, you will have the opportunity to lead a dedicated team while contributing to meaningful outcomes for clients and members. Located in a vibrant community, Desjardins offers competitive benefits and a commitment to diversity, ensuring that every employee feels valued and empowered.