Support member and client experience at Desjardins as an on-call Advisory Agent working full-time on site. Apply customer focus and digital expertise.
As a member and client experience advisory agent, you welcome people, listen to their needs, and support financial empowerment. You advise on banking transactions, Desjardins products, services, and distribution channels. You offer personalized solutions, identify business opportunities, and refer specialized needs to colleagues. You also promote digital solutions while supporting transaction safety and compliance.
Key Responsibilities:
- Welcome members and clients while addressing their needs
- Advise on banking transactions, products, services, and channels
- Promote applications and technological tools for self-service transactions
- Refer fraud cases and irregularities to appropriate partners
- Uphold compliance, security, and risk management standards
Requirements:
- High school diploma in a related field
- Minimum two years of relevant experience
- Other qualification and experience combinations may be considered
- Knowledge of French is required
- Customer focus and effective communication skills
Bring banking advice, personalized service, and digital guidance to members and clients as a Desjardins advisory agent.
Member Client Experience Advisory Agent employer: Desjardins
Desjardins is an exceptional employer that fosters a collaborative and inclusive work culture, making it an ideal place for professionals looking to thrive in the legal field. With a strong emphasis on employee development and innovation, you will have the opportunity to lead a dedicated team while contributing to meaningful outcomes for clients and members. Located in a vibrant community, Desjardins offers competitive benefits and a commitment to diversity, ensuring that every employee feels valued and empowered.
