At a Glance
- Tasks: Help clients with insurance claims and negotiate settlements while ensuring satisfaction.
- Company: Join Desjardins, North America's largest cooperative financial group.
- Benefits: Enjoy competitive salary, flexible vacation, pension plan, and health reimbursements.
- Other info: Embrace diversity in a supportive workplace with growth opportunities.
- Why this job: Make a real difference by supporting clients through their claims journey.
- Qualifications: College diploma and two years of relevant experience required.
The predicted salary is between 63000 - 77000 $ per year.
As a Claims advisor, you help serve and maintain business relationships with members and clients for all claims.
You handle low-complexity property insurance claims and all types of auto insurance claims.
You investigate and approve claims in accordance with the organization’s standards and policies.
You draw on your sound decision‑making skills to solve problems, develop solutions, negotiate claims settlements and enter into agreements with members, clients, third parties and others.
You assist members, clients and practitioners.
Interpersonal savvy is therefore essential.
More specifically, you will be required to
- Conduct investigations to assess damage, estimate costs and market value, review reports and other documents, and determine settlement amounts
- Settle claims in accordance with the organization’s standards, policies and quality commitments as well as the contract terms to ensure client satisfaction
- Work with all parties involved in claims
- Negotiate agreements with providers
What we offer
- Competitive salary and annual bonus
- 4 weeks of flexible vacation starting in the first year
- Defined benefit pension plan that provides predictable, stable income throughout retirement
- Group insurance including telemedicine
- Reimbursement of health and wellness expenses and telework equipment
- Advantages apply based on eligibility criteria.
What you bring to the table
- College diploma in a related field
- A minimum of two years of relevant experience
- Knowledge of French is required
- Action oriented, Communicates effectively, Customer Focus, Decision quality, Interpersonal Savvy, Nimble learning, Tech savvy
- Equity, Diversity, Inclusion and Accessibility
- Equity, Diversity, Inclusion and
Accessibility: At Desjardins, we believe in equity, diversity and inclusion.
We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all.
At Desjardins, we have zero tolerance for discrimination of any kind.
We believe our teams should reflect the diversity of the members, clients and communities we serve.
We can provide accommodations at any stage in the recruitment process. Just ask!
Trade Union (If applicable)
Desjardins Group is the largest cooperative financial group in North America.
We're the choice for over 52,000 employees and we're named one of Canada's top employers by Mediacorp and Forbes.
We offer a full range of financial products and services and share our expertise in personal services, business services, wealth management, life and health insurance, and property and casualty insurance.
Pursuing a career at Desjardins means being part of an organization that puts people first.
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Claims Advisor in Lévis employer: Desjardins
Desjardins is an exceptional employer that fosters a collaborative and inclusive work culture, making it an ideal place for professionals looking to thrive in the legal field. With a strong emphasis on employee development and innovation, you will have the opportunity to lead a dedicated team while contributing to meaningful outcomes for clients and members. Located in a vibrant community, Desjardins offers competitive benefits and a commitment to diversity, ensuring that every employee feels valued and empowered.
