Support member and client experience at Desjardins through personalized banking advice, digital guidance, and attentive service. French is required for this position.
As an Advisory Agent, Member and Client Experience, you help members and clients feel welcome, address their needs, and support financial empowerment. You advise on banking transactions, promote Desjardins products and services, and recommend suitable distribution channels. You also identify business opportunities and refer specialized needs.
Key Responsibilities:
- Support members using technological tools and applications
- Provide advice about banking transactions and operations
- Promote Desjardins products, services, and distribution channels
- Assist with fraud or irregularities and refer appropriately
- Follow compliance, security, and risk management rules
Requirements:
- High school diploma in a related field
- Minimum two years of relevant experience
- Knowledge of French is required
- Effective communication and customer focus
- Tech savvy and adaptable approach
Bring customer focus, digital guidance, and banking transaction support to Desjardins member and client services.
Desjardins Member Experience Advisory Agent in Boisbriand employer: Desjardins
Desjardins is an exceptional employer that fosters a collaborative and inclusive work culture, making it an ideal place for professionals looking to thrive in the legal field. With a strong emphasis on employee development and innovation, you will have the opportunity to lead a dedicated team while contributing to meaningful outcomes for clients and members. Located in a vibrant community, Desjardins offers competitive benefits and a commitment to diversity, ensuring that every employee feels valued and empowered.
