Support member satisfaction as a Desjardins Member Experience Advisor, using customer service and financial transaction expertise full-time on site. Help clients feel welcome.
This full-time on-site advisory agent supports members and clients with banking transactions, personalized solutions, and financial empowerment. You promote Desjardins products, services, cooperative values, and digital channels. The work includes identifying business opportunities, referring specialized needs, and helping people use technological tools safely.
Key Responsibilities:
- Welcome members and clients while listening to their needs
- Advise on banking transactions, products, services, and distribution channels
- Promote digital tools and applications for self-service transactions
- Refer specialized needs and fraud concerns to appropriate colleagues
- Follow compliance, security, and risk management rules
Requirements:
- High school diploma in a related field
- Minimum two years of relevant experience
- Knowledge of French is required
- Effective communication and customer focus
- Technological aptitude and situational adaptability
Bring customer focus, digital guidance, and transaction support to Desjardins members and clients through personalized service.
Desjardins Member Experience Advisor in Boisbriand employer: Desjardins
Desjardins is an exceptional employer that fosters a collaborative and inclusive work culture, making it an ideal place for professionals looking to thrive in the legal field. With a strong emphasis on employee development and innovation, you will have the opportunity to lead a dedicated team while contributing to meaningful outcomes for clients and members. Located in a vibrant community, Desjardins offers competitive benefits and a commitment to diversity, ensuring that every employee feels valued and empowered.
