Lead Desjardins' Claims Operations team in Calgary, managing claim reporting specialists and developing talent through coaching and accountability.
This temporary six-month Section Manager position oversees a new hire team handling auto and property claim intake and reporting. You will align daily operations with Claims Division priorities while supporting change initiatives and continuous improvement. The role emphasizes collaboration, member and client satisfaction, and service standards.
Key Responsibilities:
- Oversee daily auto and property claim reporting activities
- Implement Claims Division strategic priorities with leaders
- Coach individuals and teams through continuous feedback
- Build trust, collaboration, and shared purpose
- Maintain stakeholder relationships supporting smooth operations
Requirements:
- Bachelor's degree in a related field
- At least five years' experience, including management experience
- Property and Casualty insurance experience
- Completed or in-progress Chartered Insurance Professional designation
- Intermediate Auto and Property Claims operations knowledge
Apply claims leadership, coaching, and operational expertise to support Desjardins members, clients, and teams in Calgary.
Claims Operations Section Manager in Calgary employer: Desjardins Technology Group
Desjardins is an exceptional employer that prioritizes employee growth and development, offering a competitive salary, flexible vacation, and a defined benefit pension plan. With a strong commitment to equity, diversity, and inclusion, Desjardins fosters a collaborative work culture where employees are empowered to build effective teams and enhance their skills while serving the community. As a Market Development Manager, you will play a pivotal role in shaping business strategies and ensuring high-quality service for members and clients, all within a supportive environment that values your contributions.
Contact Details:
Desjardins Technology Group Recruitment Team
