Apply collections expertise at Dentons as a Collection Specialist supporting client accounts across Canada through a hybrid Toronto work model.
This permanent position reports to the Manager, Collections and serves all Dentons Canada offices. You will manage assigned portfolios, communicate with lawyers and clients, and resolve billing and payment application issues. Accuracy, discretion, and confidentiality remain essential throughout daily work.
Key Responsibilities:
- Perform daily collection activities on assigned client portfolios
- Make professional collection calls while maintaining client relationships
- Monitor accounts and applicable collection reports daily
- Resolve billing and payment application issues promptly
- Follow up on payment arrangements and high risk balances
Requirements:
- Three or more years in collections or accounting
- Finance diploma, bachelor's degree, or equivalent
- Strong collections processes and procedures knowledge
- Proficient Microsoft Office skills with strong Excel capabilities
- Sound judgment, discretion, communication, and organizational skills
Support Dentons Canada through disciplined portfolio management, client communication, payment resolution, and accurate collection administration.
Collection Specialist Toronto Hybrid employer: Dentons Canada
At Dentons, we pride ourselves on being an exceptional employer, particularly for the Manager, Profile and Client Development role based in vibrant Vancouver. Our inclusive work culture fosters collaboration and innovation, while our comprehensive benefits package supports employee well-being and professional growth through mentorship and leadership development programs. Join us to be part of a team that values diversity and is committed to making a positive impact in the community.
