At a Glance
- Tasks: Welcome patients, manage appointments, and handle billing with a smile.
- Company: Upper Ottawa Dental, dedicated to high-quality, patient-first dental care.
- Benefits: Competitive pay, supportive team, and a chance to grow in the dental field.
- Other info: Diverse workplace committed to inclusivity and professional development.
- Why this job: Join a friendly team and make a positive impact on patient experiences.
- Qualifications: 1 year of dental administration experience and familiarity with dental software.
The predicted salary is between 26 - 26 $ per hour.
About the Company
Upper Ottawa Dental is committed to delivering personalized, high‐quality dental care with modern technology and a patient‐first approach.
Schedule
Monday - Thursday: 7:45am - 5:15pm; some Fridays: hours depend on clinic needs.
Position
The wage for this Dental Administrator position is $24.00 – $26.00 per hour, depending on skills, experience, and location. This is a replacement job opening.
Your Role
- Welcome and assist patients upon arrival, creating a warm and positive first impression.
- Optimize the daily appointment schedule to ensure full utilization with minimal gaps.
- Effectively manage the recall system and maintain accurate, up‐to‐date patient records.
- Handle incoming patient calls and inquiries, including appointment scheduling, confirmations, changes, and cancellations.
- Process referral letters and other patient correspondence; organize, manage, and file all patient records and charts.
- Proactively manage potential cancellations and address objections to encourage patients to keep their appointments.
- Complete patient billing following treatment, process payments, submit insurance claims, and respond to fee inquiries professionally.
About You
- Minimum 1 year of Dental Administration experience is required.
- Experience with dental software programs is required.
- Clinical background is considered an asset.
- Application Information
Candidates must be legally authorized to work in Canada.
The organization is committed to building a workforce that reflects the diversity of the communities and patients we serve.
Applicants who require accommodation during the application or hiring process are encouraged to contact the Recruitment Team; all requests will be reviewed and addressed on a case‐by‐case basis.
Patient Care Coordinator employer: Dentalcorp Health Services LTD.
Dentalcorp Health Services LTD. is an exceptional employer that prioritizes employee growth and development, offering a dynamic work culture where collaboration and innovation thrive. As the Ontario Regional Director of Dental Operations, you will have the opportunity to lead impactful initiatives that enhance patient experiences across multiple practices, all while benefiting from a supportive environment that values data-driven decision-making and operational excellence.
Contact Details:
Dentalcorp Health Services LTD. Recruitment Team
