Use empathetic communication to support insurance customers by phone and email while answering product questions and resolving concerns accurately.
As a Customer Service Representative, you will interact directly with customers and provide information about Demo-Insurance products. The position focuses on resolving complaints, updating records, and coordinating with internal departments to enhance service. Previous customer service experience is a plus.
Key Responsibilities:
- Interact with customers by phone and email
- Answer inquiries about insurance products
- Resolve issues and handle complaints promptly
- Update customer records accurately in systems
- Coordinate with internal departments on customer service
Requirements:
- Excellent verbal and written communication skills
- Strong customer service and empathetic issue resolution skills
- Basic insurance product knowledge is desirable
- Ability to multitask, prioritize, and manage time
- Previous customer service environment experience is a plus
Bring patience, empathy, communication, and insurance inquiry support skills to the Customer Service Representative position at Demo-Insurance.
