At a Glance
- Tasks: Manage customer inquiries, prepare quotes, and support sales with product knowledge.
- Company: Join a dynamic team in Calgary focused on customer experience and industrial solutions.
- Benefits: Competitive salary, supportive team environment, and opportunities for professional growth.
- Other info: Collaborative culture with a focus on teamwork and personal development.
- Why this job: Be a key player in enhancing customer relationships and driving sales success.
- Qualifications: 5+ years of inside sales experience in industrial or electrical distribution.
The predicted salary is between 63000 - 77000 $ per year.
We’re looking for an experienced
Senior Inside Sales Representative to join our busy Calgary team and hit the ground running.
This role is at the center of customer experience, supporting pump, motor and water system products through quoting, order management and day to day customer support.
You’ll work closely with customers, outside sales, key accounts, purchasing and vendors to keep opportunities and orders moving.
We’re looking for someone who already understands industrial or electrical distribution, knows how to manage a busy sales desk, and can confidently take ownership of customer needs from inquiry through quote to order.
What You’ll Do
- Handle inbound customer inquiries, prepare quotes and process orders accurately and efficiently.
- Provide knowledgeable product and application support for pump, motor and water system products.
- Support Outside Sales Representatives and key accounts with quotes, orders, product information and customer requirements.
- Proactively follow up on open quotes and help move opportunities forward.
- Coordinate with purchasing and vendors to confirm product availability, pricing and lead times.
- Monitor orders and communicate updates or changes to customers and the sales team.
- Identify opportunities to recommend appropriate products and solutions based on customer needs.
- Maintain accurate customer, quote and order information within the ERP system.
- Build strong relationships with customers, vendors and internal teams.
- Share your experience and product knowledge with newer members of the inside sales team, helping strengthen the team’s overall capabilities.
What You Bring
5+ years of inside sales experience within industrial, electrical or a related distribution environment.
- Pump, motor and/or electrical product knowledge is strongly preferred.
- Strong quoting, order management and ERP system experience.
- Proven ability to manage multiple customer requests, quotes and priorities in a busy environment.
- Excellent attention to detail and accuracy.
- Strong customer service and relationship building skills.
- Comfortable communicating with customers, vendors and our Delta sales teams.
- A proactive approach. You follow up, stay organized and keep things moving.
- Ability to work independently while contributing to a collaborative sales team.
Why Join Us?
This is an opportunity for an experienced inside sales professional who wants more than simply processing orders.
You’ll be an important resource for our customers, outside sales team and key accounts, bringing the experience and product knowledge to handle more complex requirements while helping strengthen the capabilities of the team around you.
If you know industrial distribution, are confident behind a quote, and understand the importance of accuracy, responsiveness and follow-through, we’d like to hear from you!
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Senior Inside Sales Representative in Calgary employer: Delta Water Products
At Delta Irrigation, we pride ourselves on being an integral part of the Southern Alberta agricultural community, offering our Agriculture Sales Representatives a unique opportunity to thrive in a supportive and relationship-driven environment. With a focus on employee growth, we provide comprehensive training, access to industry events, and a collaborative work culture that empowers you to build lasting connections with customers while enjoying the autonomy to manage your territory effectively. Join us to make a meaningful impact in agriculture and enjoy the benefits of working with a dedicated team that values your expertise and contributions.
