At a Glance
- Tasks: Provide expert IT support, manage user requests, and enhance security through automation.
- Company: Join a dynamic IT team focused on innovation and collaboration.
- Benefits: Competitive salary, professional development, and a supportive work environment.
- Other info: Opportunity to work on exciting security projects and advance your career.
- Why this job: Make a real impact in IT security and user support while mentoring others.
- Qualifications: 5+ years of IT experience, ITIL certification, and bilingual in French.
The predicted salary is between 72000 - 88000 $ per year.
Join the IT team as an IT Technician providing expert Level 2 support.
Collaborate with Level 1 technicians while managing Microsoft platforms and enhancing security through innovative automation practices.
This associate position requires over 5 years of IT experience along with ITIL certification.
As part of your role, you'll respond to complex requests, manage system administration, and coach junior technicians.
Additionally, you'll drive security improvement projects and automate processes using Power Shell or Python, ensuring operational efficiency.
Key Responsibilities
- Provide expert support and manage escalated user requests
- Document resolutions thoroughly and mentor Level 1 staff
- Oversee administration of AD, Azure AD, Exchange systems
- Participate in security improvement and automation projects
- Ensure proper licensing and documentation of company systems
Requirements
- 5+ years as an IT Technician in a relevant role
- ITIL Foundation certification required
- Proficient in Microsoft systems and scripting languages
- Strong understanding of networking and security technologies
- Bilingualism: French required, functional English
Utilize your IT skills in a collaborative environment dedicated to security, user support, and technological advancement.
Experienced IT Technician with Focus on Security and User Support in Québec employer: DELAN - IT Talent Solutions
En tant qu'employeur de choix, notre entreprise en forte croissance offre un environnement dynamique où l'innovation et la collaboration sont au cœur de notre culture. Nous valorisons le développement professionnel de nos employés, offrant des opportunités de formation continue et de progression de carrière, tout en garantissant un équilibre travail-vie personnelle. Située dans une région propice à l'épanouissement professionnel, notre équipe est motivée par des défis stimulants et une vision stratégique claire, faisant de nous un lieu de travail idéal pour les leaders technologiques.
Contact Details:
DELAN - IT Talent Solutions Recruitment Team
