At a Glance
- Tasks: Manage complex claims from investigation to resolution, collaborating with key stakeholders.
- Company: Join Definity, a leading and innovative insurance company in Canada.
- Benefits: Flexible hybrid work, competitive salary, share ownership, and wellness programs.
- Other info: Inclusive workplace with a focus on diversity and professional development.
- Why this job: Make an impact in the insurance industry while growing your career in a supportive environment.
- Qualifications: Bilingual, AMF Loss Adjuster (5A) License, and 8-10 years of claims experience required.
The predicted salary is between 73500 - 123500 $ per year.
- Sr Specialist, Large Complex & Specialty Claims
- Montreal, QUE, Canada
Definity is the parent company to some of Canada’s most long-standing and innovative insurance brands, including Economical Insurance, Sonnet Insurance, Family Insurance Solutions, and Petline Insurance.
Our ambition is to be one of Canada’s leading and most innovative property and casualty insurers.
We can’t do that without our people, so we embrace and encourage a culture that’s collaborative, ambitious, rewarding, and empowering.
We offer a flexible, hybrid work experience where employees work from the office and virtually depending on the type of work they are doing and who they are working with.
Bring your true self and be a part of our journey.
It’s better here.
The Opportunity
This Senior Specialist role is responsible for managing claims under various policies, including cyber liability, directors’ and officers’ liability, employment practices liability, and other miscellaneous professional liability policies, from initial investigation through to resolution.
The position requires strong technical expertise and collaboration with key stakeholders across the business.
The successful candidate will contribute to complex claim strategy and coverage discussions.
The ideal candidate is bilingual, holds an AMF Loss Adjuster (5A) License, and brings experience in Financial Lines claims.
- What to Expect
- Conduct thorough coverage analysis, investigation, negotiation, and resolution for all claims with moderate supervision.
- Identify and coordinate all recovery opportunities and efforts.
- Retain, monitor, manage, and approve payments to outside counsel for routine litigation matters, actively using litigation management plans and budgets.
- Negotiate settlements and resolutions, both directly and through counsel, considering liability, damages, and coverage.
- Engage all stakeholders in the effective management of a claim, including underwriting, reinsurance, actuarial, and senior leadership teams.
What You Bring
- University degree in any discipline, a two-year college diploma from a provincially recognized and funded community college, or a fully completed CIP designation.
- Must hold an AMF Loss Adjuster (5A) License.
- Must be bilingual in French and English.
- Minimum of 8-10 years of general claims handling experience.
- Preference will be given to candidates with Financial Lines claims experience.
- Strong interpersonal and communication skills.
- Demonstrated ability to work through conflict and resolve issues professionally.
Salary Range
$73,500 - $123,500
High degree ofproficiencywith Englishrequiredto service customers, both internal to the company and external, across Canada.
Actual salary for the role may vary depending on work location of the successful candidate and other factors including but not limited to, skills, education, experience, working conditions and the local labour market.
This position is being posted to fill an existing vacancy.
What’s in it for you?
- Company share ownership program
- Incentive Program - Eligible employees may participate in various incentive plans which are paid out at the discretion of the company and subject to individual and company performance.
- Pension and savings programs, with company-matched RRSP contributions
- Paid volunteer days and company matching on charitable donations
- Educational resources, tuition assistance, and paid time off to study for exams
- Focus on inclusion with employee groups, support for gender affirmation surgery, access to BIPOC counsellors, access to programs for working parents
- Wellness and recognition programs
- Discounts on products and services
Go ahead and expect a lot — you deserve it.
It’s better here — but don’t take our word for it. Definity was named by Great Place to Work as one of the Best Workplaces in Canada for women, for youth, and for inclusion.
Our inclusive work environment welcomes diversity and supports accessibility.
If you require accommodation at any time during the recruitment process, please let us know by contactingaccessibility@economical. com.
As part of Definity’s commitment to reconciliation, we acknowledge that our work, meetings, and travel take place on the lands now known as Canada, and recognize the enduring presence, wisdom, and stewardship of the First Nations, Métis, and Inuit peoples who have long cared for these lands.
Background checks
This role requires successful clearance of background checks (including criminal checks and leadership references).
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Sr Specialist, Large Complex & Specialty Claims in Montréal employer: Definity Financial Corporation
Definity is an exceptional employer that fosters a dynamic and inclusive work culture, where innovation and collaboration thrive. As a Quality Engineering Lead in Finance Tech, you will benefit from flexible hybrid work arrangements, comprehensive professional development opportunities, and a commitment to employee well-being, making it an ideal place for those seeking meaningful and rewarding careers in technology.
Contact Details:
Definity Financial Corporation Recruitment Team
