Specialist, Business Intelligence

The Specialist, Business Intelligence, develops, sustains, and improves the Project and Program Management service line’s business intelligence (BI) activities, establishing policies, procedures, tools, training, and guidance that support consistent and effective service delivery. The incumbent supports national quality management activities, defines data management best practices, develops performance indicators, and provides technical advice, coaching, and support to regional service line leaders and BI practitioners. The Specialist also helps manage risk, ensures alignment of service line business intelligence activities with government policies and Client-Partner expectations, and promotes collaboration across DCC to improve reporting, analytics, and decision-making capabilities.

KEY AND PERIODIC ACTIVITIES

• Develop BI policies, procedures, tools and guidance materials for the service line, and participate in national calls and meetings to ensure consistent, effective service delivery.
• Design and sustain delegated signing authority training and a continuous learning program for BI practitioners.
• Support national quality management activities for the service line, including implementing and communicating quality assurance processes, ensuring the quality of deliverables and services, and conducting quality verifications to assess compliance with the service line’s quality management system.
• Assist in managing risks associated with BI practices and ensure DCC complies with various government policies and best practices.
• Provide coaching, training, and guidance to BI and service line leaders and staff, including organizing national service line meetings, delivering presentations, offering one‑on‑one coaching, and developing training tools to build consistent national capacity.
• Develop and implement key national service line initiatives, including establishing data management best practices, and supporting the national service line business plan, and budgeting and planning activities.
• Establish, communicate, monitor, and meet national service line performance indicators.
• Develop and maintain effective relationships within DCC, and with industry, the Client-Partners and/or stakeholders.
• Ensure quality standards are met, in line with corporate and Client-Partner expectations.

Other

• Provide technical support to regional service line leaders on the planning and implementation of national service line initiatives.
• Manage risk.
• Other duties as assigned.

SKILLS

• General and Specific Knowledge: Data fundamentals, analytics, reporting, and governance; SQL, data transformation logic, basic scripting; Power BI, Power BI Service, M365 data sources, MS Fabric, and Azure integration; Security, compliance, and access, including identity and access, data protection, and governance; MS Teams, SharePoint, Power Automate, and Artificial Intelligence; DCC and Client-Partner processes and procedures; Government policies, procedures, and external reporting requirements; Experience with developing policies and guidance documents.

Formal Education and/or Certifications(s) and Experience

• Minimum: university degree in information systems, computer science, data analytics or data science, business analytics, engineering or mathematics with eight years’ relevant experience, or the equivalent.
• Preferred: additional technical specialization and/or Microsoft certifications in Power BI, MS Fabric, SQL and database design, data warehousing, and Azure data services.

Abilities

• Use applicable computer software and operating systems.
• Write proposals, technical texts, and reports.
• Resolve complex problems with multiple stakeholders.
• Apply project, program, and risk management principles.
• Demonstrate business acumen, leadership, and human resources management skills.
• Read and write complex technical documents.
• Demonstrate proficiency in both official languages (reading, writing and oral proficiency; mandatory).

DEVELOPMENT AND LEADERSHIP

• Provide functional advice and guidance to employees and Client-Partners.
• Lead project teams and collaborate with others nationally.

WORKING CONDITIONS

• Typical office environment with routine travel.

Check out your benefits

Working with us offers excellent opportunities for growth and advancement—and entitles you to one of the job market’s best benefits packages valued at between 25 and 30% of your salary. Your package includes:

• Health and Wellness: 100% employer-paid annual sick leave, and health and dental premiums; $400 wellness allowance to help cover expenses such as a gym membership; $2,500 for mental health services on top of regular $2,500 paramedical coverage; Telus Virtual Health Care and $750 Health Care Spending Account for some expenses not covered under provincial plans.
• Home and Family Life: accidental-death, and short-term disability insurance; Enhanced inConfidence employee and family assistance program; Maternity and parental leave top-up plan to 93% of regular gross earnings for up to 37 weeks; Flexible workplace options, including $400 allowance every two years, to support working from home.
• Leave and Retirement: Public-service pension; Comprehensive vacation and other paid-leave plans, along with enhanced travel benefits coverage.