Elevate your hospitality career as the Overnight Guest Services Manager at Deerhurst Resort in Muskoka. Oversee operations, ensure guest satisfaction, and lead an exceptional team during overnight hours.
In this senior role, you will manage overnight resort operations and act as the top leader on duty. Your focus is on delivering outstanding guest service, maintaining safety standards, and ensuring smooth transitions between operational days. Strong leadership skills combined with attention to detail will set the tone for an exceptional guest experience.
Key Responsibilities:
- Oversee all overnight guest service operations
- Act as the senior decision-maker during overnight hours
- Ensure cleanliness and safety of the lobby and public areas
- Address and resolve guest concerns effectively
- Balance daily audits and monitor room inventory
Requirements:
- Supervisory experience in hospitality or guest services
- Degree or diploma in Hospitality or Tourism preferred
- Familiarity with Property Management Systems like Opera
- Valid First Aid & CPR certification is an asset
- Must be legally eligible to work in Canada
Lead with confidence and elevate guest experiences at Deerhurst Resort in Muskoka.
Overnight Guest Services Leader at Deerhurst in Ottawa employer: Deerhurst Resort
Deerhurst Resort, located in the stunning Muskoka region, offers an exceptional work environment where you can thrive both personally and professionally. As a DH-Manager for F&B Outlets, you'll enjoy a vibrant workplace culture that prioritizes employee engagement and growth, alongside fantastic perks like complimentary access to resort amenities, discounts on food and lodging, and affordable on-site housing. Join our dedicated team and discover why Deerhurst is a sought-after destination for both guests and employees alike.
