At a Glance
- Tasks: Develop and test CRM applications using Oracle Siebel and Adobe AEM technologies.
- Company: Join a leading tech firm focused on innovative CRM solutions.
- Benefits: Competitive pay, flexible hours, and opportunities for professional growth.
- Other info: Collaborative team environment with a focus on career advancement.
- Why this job: Be part of impactful projects that enhance user experiences in the public sector.
- Qualifications: 5+ years in Siebel development and strong problem-solving skills required.
The predicted salary is between 82800 - 101200 $ per year.
Position Type: Contract
Duration: 120 days
Must Haves
- Oracle Siebel CRM testing experience is a must
- 5+ years of experience with Siebel technical configuration / development / integration
- 3+ years of development and testing experience of Siebel integration with Adobe AEM, J2EE etc.
- Experience working on Siebel Test Automation is an asset
Nice to have
- Experience with Siebel modules such as Public Sector CRM, Contracts, Lead, Management, Partner, Public Sector Partner Portal, Campaign Management, Marketing, Resource Manager, and Public Sector eService would be an asset
- Experience with Transfer Payments would be an asset
Description
Responsibilities include translating technical systems specifications into working, tested CRM applications. This includes developing detailed programming specifications, writing and/or generating code, compiling data-driven programs, maintaining, and conducting unit tests. Resolves and troubleshoots technical problems which arise during the use and operation of software packages.
General Skills
- Experience in programming and analysis; specialized CRM software package support at the specified experience level
- Ability to collaborate with IT Professionals throughout the Software Development Life Cycle
- Experience in structured methodologies for the development, design, implementation and maintenance of applications
- Experience in design, code, test, debug and document applications
- Experience in the use of object and/or third generation language development tools
- Experience in one or more programming languages
- Experience in application design, latest design patterns, deployment and troubleshooting
- Experience with relational and hierarchical database technologies
- Experience in the use of information retrieval packages using query languages
- Experience with one or more communications protocols
- Experience eliciting and documenting information from diverse business area stakeholders and subject matter experts
- Excellent analytical, problem-solving and decision-making skills; verbal and written communication skills; interpersonal and negotiation skills
- A team player with a track record for meeting deadlines
CRM Software Development Skills
- Knowledge and experience with specific CRM software and anticipated future releases high availability solution design and implementation
- Knowledge and experience with specific CRM enterprise architecture methodologies, design standards and tools
- Experience with middleware and gateways
- Expertise in specific tools for CRM software development
- Knowledge and experience with programming Internet-ready applications
- Knowledge and experience in rapid application development (RAD) methodologies
- Knowledge and understanding of Information Management principles, concepts, policies and practices
- Experience reviewing, analyzing, and modifying product installation scripts including encoding, testing, debugging
- Ability to provide post-implementation support and resolve any post-implementation technical issues
- Experience conducting design walkthrough sessions with project team
- Knowledge and understanding of Accessibility for Ontarians with Disability Act (AODA) and related regulations and standards
- Ability to provide user and system documentation as required
Skills Experience and Skill Set Requirements
- Technical Solution and Development Skills - 40%
- At least 3+ years of experience designing solutions with Oracle Siebel CRM or Adobe AEM technologies
- Experience with developing business design documents, functional & non-functional requirements
- Experience with developing high level application flows to support the business requirements
- Experience in creating detailed process flows, developing high-level screen designs that map steps within a process to actual views in software solutions
- Experience with solutions and designs with user experience and accessibility (WCAG/AODA)
- Experience conducting user research and usability testing
- Experience developing user personas and user journey maps
- Experience analyzing user feedback and designing solutions to address user issues and pain points
- Experience creating wire frames and high-fidelity mockups with UI prototyping software such as Figma or Adobe XD
- Experience researching and applying industry best practices
- Demonstrated experience in developing use cases (business/system), identifying and documenting business rules
- Demonstrated experience with the creation and analytical process of business requirement documents
- Demonstrated experience in identifying risk and providing solutions
- Demonstrated experience with creating quality assurance plan and writing test cases
- Demonstrated experience with change management methodologies
- 3+ years of experience in Siebel, or Adobe AEM Solution implementation
- Demonstrated experience with documenting test strategies, scenarios, plans for user acceptance testing (UAT)
- Demonstrated experience in creating and updating business architecture artefacts
- Demonstrated experience with rational unified process (RUP)
- Experience in developing application view visibility and CRUD (create, read, update, delete) matrix
- Experience with developing application screen mock-ups and screen flows; translating screen design and workflows into Wireframes and prototypes
- Soft Skills - 20%
- Strong communication skills; both written and verbal
- Ability to develop and present new ideas and conceptualize new approaches and solutions
- Excellent interpersonal relations and demonstrated ability to work with others effectively in teams
- Demonstrated ability to work effectively with functional and technical teams
- Demonstrated ability to participate in a large team and work closely with other individual team members
- Proven analytical skills and systematic problem solving
- Strong ability to work under pressure, work with aggressive timelines, and be adaptive to change
- Demonstrated ability to work well and communicate effectively with clients, bridging client business requirements to technical team
- Public Sector Experience - 5%
- Experience with Public Sector Transfer Payment (Grant) Model would be an asset
- Experience with ensuring that corporate QA standards are followed and maintained would be an asset
Software Developer – Intermediate in Toronto employer: DCM Infotech Limited
As a Software Developer - CRM at our company, you will thrive in a dynamic work environment that values innovation and collaboration. We offer competitive benefits, a supportive culture that encourages professional growth, and opportunities to work on impactful projects within the public sector. Join us in our commitment to excellence and make a meaningful contribution while advancing your career in a location that fosters creativity and teamwork.
We think you need these skills to ace Software Developer – Intermediate in Toronto
Oracle Siebel CRM testing
Siebel technical configuration
Siebel development
Siebel integration with Adobe AEM
Siebel Test Automation
Programming languages
Application design
