Lead Salesforce capability ownership at Dayforce, using stakeholder engagement and product prioritization to improve enterprise customer service tools globally. The Senior Product Owner supports Business Systems Technology by owning assigned Salesforce capabilities. This position requires product ownership or program management experience, strong Salesforce knowledge, and business and technical judgment. You will shape roadmaps, guide execution, and align customer and user experiences with business outcomes. Key Responsibilities:
Own capabilities delivered through the Salesforce platform Develop and report KPIs measuring capability effectiveness Create roadmaps reflecting priorities, value, and vision Prioritize backlogs and define acceptance criteria Communicate requirements to development and technology teams Requirements:
Bachelor’s degree plus six to ten years’ related experience Five or more years as Product Owner or Program Manager Experience with Service Cloud, Experience Cloud, or Certinia Strong Salesforce platform understanding and analytical skills Strong communication, presentation, and requirements documentation abilities Bring Salesforce expertise, roadmap ownership, and stakeholder communication to Dayforce’s enterprise customer service capabilities.
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Senior Salesforce Product Owner in Toronto employer: Dayforce
As a Senior Services Consultant at our company, you will thrive in a dynamic work culture that prioritizes collaboration and innovation. We offer competitive benefits, including professional development opportunities and a supportive environment that encourages mentorship and continuous learning. Located in a vibrant area, our team is dedicated to making a meaningful impact on our clients while fostering your personal and professional growth.
