Lead overnight dock operations in Surrey with forklift expertise and strong communication skills. Support safe, efficient cargo handling for Day & Ross.
As Dock Lead Hand, you will help meet customer service goals while controlling costs through dock staff scheduling, vehicle planning, loading, unloading, and claims management. The full-time schedule runs Sunday through Thursday, beginning at 8pm. This role provides basic leadership and guidance to dock workers, while relaying information between the Operations Manager and the dock team. You will also support training, documentation, safety, and operational communication across the dock area.
Key Responsibilities:
- Schedule dock staff to support service and cost goals
- Plan vehicles and manage customer claims
- Load and unload cargo safely and efficiently
- Coach workers on equipment operation and dock processes
- Relay operational information between managers and dock workers
Requirements:
- Secondary education or equivalent education and experience
- Forklift certification and dangerous goods training
- WHMIS certification and advanced communication skills
- Transportation experience and customer relationship skills preferred
- Accurate computer skills using Microsoft products, AS400, and web programs
Use leadership, safety, and transportation experience to guide efficient overnight dock operations for Day & Ross in Surrey.
Overnight Dock Lead Hand in Surrey employer: Day & Ross
At Day & Ross, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work culture that values teamwork and individual contributions. As a Logistics Specialist in Hartland or Fredericton, you'll enjoy the benefits of a hybrid work environment, opportunities for professional growth, and the chance to be part of a company recognized as one of Canada's Best Managed Companies. Join us to build meaningful customer relationships while working in a dynamic and results-driven atmosphere.
