Day & Ross seeks a Manager of Customer Care in Hartland, NB. You will coach a team of supervisors in a dynamic customer service center, using data-driven methods to enhance the customer experience.
You will lead change initiatives, communicate progress, and align resources to achieve service targets while maintaining high standards of quality and productivity. A bilingual proficiency is required.
#J-18808-Ljbffr
Customer Care Manager: Data-Driven Team Leader in Florenceville-Bristol employer: Day & Ross
At Day & Ross, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work culture that values teamwork and individual contributions. As a Logistics Specialist in Hartland or Fredericton, you'll enjoy the benefits of a hybrid work environment, opportunities for professional growth, and the chance to be part of a company recognized as one of Canada's Best Managed Companies. Join us to build meaningful customer relationships while working in a dynamic and results-driven atmosphere.
