Lead retail operations at David's Bridal through customer-first service, active floor management, and coaching in a specialty store environment. Build high-performing teams while driving sales performance and guest satisfaction daily.
As a management team member, the Operations Supervisor mentors, leads, and coaches Dream Makers. You will create consistent five-star customer service across roles while helping exceed sales plans. The position combines team leadership, performance management, payroll monitoring, inventory processes, and computerized POS experience in daily store operations.
Key Responsibilities:
- Lead and model a customer-first culture across all roles
- Assign shifts, review results, and provide floor feedback
- Coach selling skills, behaviors, and processes continuously
- Communicate daily sales goals and drive action
- Monitor inventory, receiving, repairs, and merchandise standards
Requirements:
- High School Diploma or degree
- Two-four years of prior retail management experience
- Apparel or specialty store environment experience
- Prior computerized POS system experience
- Ability to stand, walk, and use computers extensively
Bring retail leadership, customer service coaching, and operational discipline to David's Bridal as an Operations Supervisor.
Retail Operations Supervisor Customer Experience in Winnipeg employer: David's Bridal
David’s Bridal in Cambridge, Ontario is an exceptional employer that prioritizes a supportive and inclusive work culture, where teamwork and diversity are celebrated. Employees enjoy competitive pay, generous discounts, and opportunities for personal and professional growth, making it a rewarding place to build a career in the bridal industry. Join us to be part of a team dedicated to creating unforgettable experiences for brides and their families.
