Lead retail operations at David's Bridal through customer-first service, team coaching, and performance-focused store leadership. Flexible scheduling supports this opportunity.
As an Operations Supervisor, you will assist the management team in building and retaining a high-performing team. You will create consistent, world-class customer service while helping exceed sales plans. The position emphasizes relationship building with Dream Makers and guests, alongside coaching, training, payroll monitoring, and inventory processes.
Key Responsibilities:
- Lead and model a customer-first culture across roles
- Assign shifts, review results, and provide performance feedback
- Coach selling skills, behaviors, and processes continuously
- Communicate daily sales goals and drive action
- Monitor inventory, receiving, repairs, and merchandise standards
Requirements:
- High School Diploma or degree
- Two-four years of retail management experience
- Apparel or specialty store experience
- Prior computerized POS system experience
- Ability to stand, walk, and sit for extended periods
Apply retail leadership, customer service coaching, sales execution, and operational oversight as a David's Bridal Operations Supervisor.
Retail Operations Supervisor in Toronto employer: David's Bridal
David’s Bridal in Cambridge, Ontario is an exceptional employer that prioritizes a supportive and inclusive work culture, where teamwork and diversity are celebrated. Employees enjoy competitive pay, generous discounts, and opportunities for personal and professional growth, making it a rewarding place to build a career in the bridal industry. Join us to be part of a team dedicated to creating unforgettable experiences for brides and their families.