Future Store Manager in Cambridge

At David’s Bridal, we empower our customers and our employees to stay true to their dreams and find the one, whether that means the event or the wedding dress that matches a personal style—or the career that is a perfect fit. Join a company that dominates the products in their category, with one of the highest customer service scores in retail!

As the Store Manager, you will build and retain a high performing team, create a consistent environment of world class customer service, and exceed sales plan. You are a dynamic, attentive, and inspiring leader who has mastered relationship building with team members and customers alike, acting as a mentor, leader, and coach.

Essential Job Functions:

• Customer Focus: Leads and models a customer first culture across all roles. Holds the leadership team accountable for active floor management by assigning shifts, reviewing results, and providing feedback to maintain a five-star customer experience. Provides ongoing coaching and training to enhance individual selling skills, behaviors, and processes.
• Analyzing and Decision Making: Responsible for the store payroll and ensure it does not exceed the monthly budget, accurately monitoring and acknowledging timesheets for all roles. Leads the store to achieve Total Monthly Income (TMI) Goals consistently by executing foundational excellence and performance-based leadership. Monitors inventory management, special orders, receiving processes, layaway, mark out of stock, repairs, and ensures first quality standards for all merchandise.
• Managing Performance: Communicates daily sales goals to all team members and drives action through Chat Ins/Chat Outs. Monitors individual team member performance and develops action plans for improvement through weekly performance discussions using customer reviews and mystery shops. Builds a strong bench and talent pipeline, ensuring the store is always staffed to achieve all staffing goals.

Education & Credentials:

• High School Diploma or degree.
• Four years prior retail management experience in an apparel or specialty store environment.
• Prior experience with a computerized POS system.

Work Hours And Physical Demands:

Full time hours Sunday through Saturday, 40 hours a week. While performing the duties of this job, the employee is required to stand, walk, and sit for extended periods of time; reach for tools and objects with hands and arms; climb stairs; stoop, kneel, crouch, or crawl; and talk to and hear customers. The employee must occasionally lift to 25 pounds.

Full Time Opportunity – A comprehensive benefits package is available, including health/dental/vision insurance, 401K program, paid vacation, wellness days & holidays, and pet benefits.

Our mission at David’s Bridal is to embrace the ideas of Diversity, Equity, and Inclusion. We vow to create a culture where all forms of diversity are celebrated and seen as valuable. David’s Bridal encourages applications from all qualified candidates.